Freelance · ExpertRemote
ServiceNow & Jira Developer (m/f/d)
This project is no longer advertised.
You will find similar open projects below. You can also submit your CV without reference to a project.
Key facts
- Start
- 07/2026
- Duration
- 5 months
- Work mode
- Remote
- Location
- Düsseldorf
- Workload
- 60 %
- Contract type
- Freelance · Expert
Project description
An experienced ServiceNow & Jira Developer (m/f/d) is sought for the globally operating IT shared services division of a consumer goods company to develop an automation solution for integrating Jira time-tracking data into ServiceNow reporting.
Responsibilities
- Analysis of the existing time tracking structures in Jira (Atlassian) and the reporting requirements in ServiceNow
- Design and development of an automated interface (REST API / integration) between Jira and ServiceNow for transferring time entry data
- Implementation of validation logic to verify and, if necessary, group the transmitted data before importing it into ServiceNow
- Replacement of the current manual process (manual data entry into ServiceNow forms) with a scalable, automated solution
- Evaluation and, if applicable, implementation of AI-powered automation approaches (e.g., Microsoft Copilot Agents) as a complementary or alternative solution
- Configuration and customization of ServiceNow reporting modules to display aggregated activity and time data
- Documentation of the developed solution and handover to the internal IT team
Requirements
Must-have
These criteria are required for the project.
- Must-have: Proven development experience on the ServiceNow platform (scripting, REST API, reporting)
- Must-have: In-depth knowledge of the Atlassian tech stack, particularly Jira (API usage, time tracking modules)
- Experience developing API integrations (REST/JSON) between enterprise systems
- Knowledge of implementing validation and transformation logic as part of data integration processes
- Desirable: Experience with Microsoft Copilot Agents or comparable AI-powered automation tools
- Experience with ITSM processes and a global IT Service Management environment is a plus
- Business-level English is mandatory (corporate language); knowledge of German is a plus
- Independent, structured approach to work with the ability to analyze and implement processes on your own initiative
Skills
- ServiceNow
- Jira
- REST-APIs
- ITSM
- Datenintegration
More projects
-
-
Strategy Consultant, Sell-Side Due Diligence – Sports Goods & Outdoor (m/f/d)
-
Pharma, Medical Technology & Life Sciences
Senior Design Validation Engineer – Medical Device Software (m/f/d)
-
Pharma, Medical Technology & Life Sciences
Senior Risk Management Engineer – Medical Device Software (m/f/d)
-
Senior Consultant, Customer Service Optimization, France (Fluent in French) – (m/f/d)
-
Industry, Machinery & Plant Engineering
Marketo Campaign Manager, B2B (m/f/d)
-
Interim Account Executive – Health IT Enterprise Sales (m/f/d)
-
Energy Management / Energy Procurement Specialist for Energy Utilities (m/f/d)
-
Shop Floor Expert, Assembly Task Force – Polish-speaking (m/f/d)
No matching project?
Submit your CV without reference to a project, so we know your profile when a matching project comes in.