When selecting an IT project manager, you should first look for demonstrable experience with comparable types of projects—such as ERP or CRM implementations, infrastructure and cloud projects, or application consolidations—as well as a clear track record of success in terms of deadlines, quality, and stakeholder satisfaction.
Equally important are methodological strength and governance expertise: A compelling IT project manager can show you concrete examples of project plans, risk registers, testing and cutover strategies, reporting setups, and steering mechanisms that they have developed in previous mandates.
Also look for strong communication skills, the ability to handle conflict, and the capacity to integrate into existing teams; early warning signs include evasive answers to critical project situations, a lack of structure in their approach, or the desire to simply “get started” without a solid setup.